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Interactive Debt Management:
Recovery (Click here)  

 

   

To complement our Prevention services, we offer our clients a thorough Recovery process that treats your customers with dignity and respect. AFCS is fully compliant on all federal HIPPA guidelines and our staff is trained on both the Fair Debt Collection Practices and Fair Credit Reporting Acts. Since our inception in 1993, we maintain a zero tolerance on debtor complaints and credit reporting discrepancies. Unlike the typical 30-45 day collection process, our efforts continue until the statute of limitation expires.  

 

Featured Components

 

Early-out (Pre-collection) Program  

 

First and Second Placement Programs  

 

Program Features

 

Customized Early-out Process: In collaboration with our clients, we determine the most effective point in your revenue cycle to place accounts and what strategies will generate maximum results. Our Account Representatives contact guarantors using outbound telephone efforts and/or standardized letters to resolve outstanding self-pay balances. AFCS understands your need to identify Charity Care situations and comply with particular payment arrangements approved by your facility’s credit policy. Upon request, clients can combine Early-out and First Placement services to create a continuous collection effort for one contingency fee.  

 

Account Verification and Resolution: Prior to the initiation of collection efforts, AFCS checks for bankruptcy activity. We employ a national skip tracing process on all accounts regardless of their balance. Power and predictive dialing technologies ensure that every account receives the same treatment. Each account is entered into our CreditWATCH program, where demographic information is updated anytime your debtors apply from credit.  

 

Benefits and Outcomes

 

The Recovery portion of the Interactive Debt Management program typically generates results up to 30% greater than those produced by the legacy model of traditional collection agencies. With viewing rights to your accounts via a secure internet portal, you gain the ability to perform ad hoc account audits and eliminate redundancies. Administrative costs are lowered with the use of electronic remittance for received payments.  


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Interactive Debt Management:  Monitoring  (Click here)  

        
Monitoring credit history has allowed AFCS to take a giant leap forward in debt collection through our collaboration with national credit bureaus and our ability to fully integrate new demographic information whenever your debtors apply for credit anywhere in the US. While CreditWATCH is a component provided on all of our Recovery solutions, you may also choose it as a stand alone service following agency placements.   


Featured Components

CreditWATCH : A standalone or integrated service that enables AFCS clients to re-engage with the debtors as they update their demographic data through credit applications (anywhere in the US). 


Program Features

CreditWATCH provides a solution for the 80% of your bad debt accounts that remain unpaid because the typical collection process ceases when the debtor cannot be located or did not have assets that could be identified or garnished at the time of the initial collection activity. New demographic information is automatically sent to AFCS from national credit bureaus when debtors apply for credit. The new information then triggers action to update the account and refer for immediate collection activity using our outbound predictive dialing telephone system. Leveraging the advanced capabilities of AFCS, the collection process becomes an iterative cycle. As opposed to making the minimal level of attempts and writing off debt, CreditWATCH allows our clients to re-engage at a time when the debtors are in a better position to resolve their account. A real-time ‘hit’ on CreditWATCH implies that the debtor is seeking additional credit.

Benefits and Outcomes

As a debtor’s economic situation and ability to pay improves you benefit from a system that pushes information automatically to AFCS for immediate collection activity.You no longer need to be confined to substandard levels of recovery by collection agencies that have a limited capability to monitor debtors or enforce recovery. The ability to monitor credit activity and immediately contact the debtor to request payment is increasing overall recovery by up to 30%.

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At American Financial Credit Services (AFCS), you get the advantage of fully integrated interactive technologies supporting online bill payment, internet client access to view accounts, state-of-the-art power dialing, hands-free skip tracing, electronic remittance and electronic funds transfer just to name a few. To schedule a consultation, please contact 1-888-317-2327.


This is an attempt to collect a debt. This communication is from a debt collector, and any information obtained will be used for that purpose.

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